Customer Support Representative

Organization-DuPont India
Designation- Customer Support representative
Location: Mumbai
Exp- 5-7 yrs
Job Description:

· Order Processing for India Sub-continent Customers
· Indent Sales Documentation
· High Sea Sales Documentation
· Coordination with Finance for Order Processing/ Release
· Independently resolve post shipment and post documentation problems reported by customers.
· Coordination with Asia Pacific Supply Chain, and Finance
· Coordination with Country Finance, Tax and Supply Chain
· Follow-up for collection of dues
· Coordinate with various agencies like freight forwarders, plants, carriers, CHAs, customers etc.
· Responsibility maintaining all documents and ensuring SOX Compliance
· Processing Customer Quality / Service Complaints
· Experience in Local Stock & Sales Operations


Key Skills:

· Bachelor's Degree preferably Bachelor of Commerce with good knowledge of Import-Export Documentation
· Experience of 5-7 years in similar role preferably in MNC environment which requires coordination and interaction with regional Teams
· Added qualification in Supply Chain will be desirable
· Good Commercial acumen.
· Experience of working with shipping Companies, freight forwarders, carriers, CHAs
· Good Knowledge of Computer Programs like MS Word, Excel, Email for day to day work
· Knowledge of network based applications like SAP R3 will be preferred
· Good written and spoken English to communicate with Regional Teams

You can send across your CV at saurabh@hresource.co.in

Executive-Paints

Organization-DuPont India
Designation- Executive-sales
Location: MumbaiExp- 6 -10 yrs

Key Skills:

• Graduate with 7 -10 years experience in Refinish Retail Sales.
• Computer Literate - MS Applications
• Good presentation and Negotiation skills
• Language : Should know English , Hindi and Marathi

Responsibilities:
Sales and Collection
Retention of existing body shops and the channel partners
Forecasting
Winning new body shops and Channel Expansion
Placement of Products
Capability to show the profitability versus the competition to the body shop and retail channel partner.
Regular follow up on the performance of the dealer on the key products.
Finding an opportunity in Industrial segment.
Key focus on Economy segment

Please send in your profiles on saurabh@hresource.co.in

Product Manager

Organisation-Redington
Designation- Product Manager
Location- Chennai

Key Skills:

1. A minimum of Five (5) years of demonstrated success in sales management experience in the IT industry in IT Product Sales with a track record of increasing responsibilities.
2. Strong sales presentation skills. Sales Certifications.
3. Comprehensive knowledge of the IT industry including sales channels and competitors and technical knowledge of products
4. Strong understanding of Solution like ERP, CRM, etc.
5. Demonstrated ability to negotiate, especially with regard to constructively managing channel conflicts.
6. Demonstrated ability to establish priorities and organize
7. Outstanding communication skills both written and verbal English.
8. Ability to travel out of area residence

Roles & Responsibilities:

1. Development of detailed sales and marketing strategic business plans for each major market/region across the country.
2. Achievement of sales targets for each product category within the territory
3. Cultivation of new sales channels as well as management and support of existing channels including driving targeted results with each individual channel partner
4. Identification and cultivation of end-customer relationships
5. Pre and post-sales support to end customers and sales channels including Sales Training Co-ordinate Product Seminars, Forums etc.
6. Interaction with Corporate as well as principal firms operating within the territory
7. Coordination of training and technical support services to end customers and sales channels.

You can send across your CV at saurabh@hresource.co.in

Sales Manager

Organisation-Redington
Designation- Sales Manager
Location- Mumbai

Key Skills:

• A minimum of 4 years of demonstrated success in sales management experience in the IT Solution selling industry with a track record of increasing responsibilities.
• Strong sales presentation skills.
• Comprehensive knowledge of the IT industry including sales channels and competitors and technical knowledge of products
• Should be handling a team in his current profile.
• Strong understanding of Internet / Groupware/ Network / Security / Database Management products.
• Demonstrated ability to negotiate, especially with regard to constructively managing channel conflicts.
• Demonstrated ability to establish priorities and organize
• Outstanding communication skills both written and verbal English.
• Ability to travel out of area residence

Roles & Responsibilities:

• Achievement of sales targets for each product category within the territory
• Cultivation of new sales channels as well as management and support of existing channels including driving targeted results with each individual channel partner
• Identification and cultivation of end-customer relationships
• Pre and post-sales support to end customers and sales channels
• Interaction with Corporate as well as principal firms operating within the territory
• Coordination of training and technical support services to end customers and sales channels

You can send across your CV at saurabh@hresource.co.in