Presales Consultant IT Infrastructure

Designation:-Pre Sales Consultant

Roles and Responsibilities

1. Architect winning solutions as part of the pre-sales process
2. Vetting solutions from individual practices o Viewing an opportunity holistically and recommending options / improvements o Identifying differentiators to the solutions
3. Creating new solutions in terms of service models, technology usage etc
4. Effo rt estimation by using benchmarks and industry best practices
5. Identifying new market opportunities and developing new services along with practices and LOBs
6. Analyzing the size and complexities of the services
7. Enable the field team for taking the new services to customers
Skills and Job Requirements
8. Should have authority and hold on infrastructure solutions so as to question and challenge solutions proposed by individual practices/SME?s
9. Demonstrates a high level of productivity and quality
10. Multitasks effectively


Thanks & Regards,

Manisha Banga
HR e Source Consultants
B-825/1, Green Fields Colony,
Faridabad – 121003.
Ph.: (0)9810339620
E: manisha.hresource@gmail.com

Senior Account Manager - Services Sales

Hi All,

We have some opening for a leading It comapny for mumbai for Senior Account Manager - Services Sales

JD:-

Would be responsible for managing new business for Enterprise Services from given set of accounts.
Enterprise Services include - Hitachi, IBM, HP + Software services like Oracle, Citrix & Symantec etc 'New business includes Multivendor support services / service attached business, value added services & Linux / open source products.
'Should have experience handling large services
Experience in IT industry preferably from services background - AMC Services/Renewals , Managed Services, IT Services etc


Regards,
Manisha
HReSource Consultants,
Phone: 9810339620
Email Id: manisha.hresource@gmail.com

Account Manager-LE

Account Manager: LE – SAP India
Position Details
• Position Title: Account Manager
• Department: Sales
• Reports to: Director - Sales
• Location: Mumbai, India




Required skills:

• Consistent proven sales record
• Knowledge and CXO relationships in the Market
• Knowledge of the Enterprise Applications Market
• Computing skills
• Function-specific knowledge
• Industry experience
• Demonstrated ongoing drive to continuously expand one’s own professional capabilities to fuel the continued and ongoing growth and success of SAP
• Demonstrated concern for meeting and exceeding immediate and future needs of customers
• Experience working collaboratively with others to achieve group goals; ability to energize people to work together to accomplish business results
• Able to work systematically and logically to resolve problems, address opportunities, or manage the situation at hand; ability to identify causes, relationships, and implications
• Able to act on opportunities for solving problems to increase business, or meet objectives before being asked or required to do so
• Proven ability to maintain focus and stay in control under stressful and challenging circumstances
• Capacity to understand complex situations, see patterns and uses, create concepts, and assemble pieces of information into a cohesive whole
• Demonstrated concern for the successful achievement of results; works persistently to overcome obstacles to goal achievement
• Experience developing and using effective strategies to influence others or to gain their support
• Proven ability to develop and maintain a network of contacts, able to act in a way that indicates understanding and accurate interpretation of others’ concerns and feelings; capacity to understand how to create an organizational climate in which people from different cultures and countries feel accepted
• Capacity to understand the agendas and perspectives of others, recognize and effectively balance the interests and needs of one’s own group with those of the broader organization
• Able to effectively define plans and schedules, and control projects; identify, integrate, and orchestrate the resources (people, materials, information, budget, time) required to accomplish goals
• Capacity to understands business concepts and practices, keep up to date with business trends and developments; work to create new solutions for customers and competitive advantage for SAP
• Clearly expresses ideas, thoughts, and concepts, in writing using correct and appropriate format, organization, and structure

Manager TIS for Server Storage Presales

Roles and Responsibilities

You will be responsible for architecting solutions around Server, Storage & Backup and Virtualization technologies.
Workshops should be conducted for strategic clients on a periodic basis.
Drive presales engagement along with Practice Sales & Account Management teams for all opportunities in Karnataka & Kerala.
Ensure technically and commercially viable solutions are proposed. Involve in Proof of Concept around niche technologies such as Virtualization, Data Deduplication, Archival etc.
Architect solutions for complex bids involving multiple vendors and technologies. Track and drive solution-o riented sales closures.
Ensure accurate scope of work sign-off and handover to implementation team. Drive technical enablement of practice sales and account management teams on a periodic basis.

Skills and Job Requirements

Should have strong understanding of fundamentals of Servers, Storage, Backup and Virtualization technologies.
Should preferably have had hands-on experience on basic deployment of compute & storage te chnologies, to be able to correlate solution with real-world deployment and operational challenges. Should have presales exposure on NetApp, EMC, HP, Sun, IBM, VMware, Symantec technologies.
Should have knowledge on architecting solutions around most of the mentioned technologies.
Should be able to do competitive comparison between technologies.
Should have the drive to work in a challenging envi ronment with sales team to drive solution-oriented sales closures.


Thanks & Regards,
Manisha Banga
HR e Source Consultants
B-825/1, Green Fields Colony,
Faridabad – 121003.
Ph.: (0)9810339620
E: manisha.hresource@gmail.com

Senior Account Manager - Telecom Services

1. Direct Sales
2. Would be responsible for AMC renewal & FMS - Ensure 100 % conversion of AMC to AMC & Warranty to AMC
3. Services sales of Avaya, Nortel, Veriant, Aspect & Juniper
4. System Integration for various voice domains
5. To ensure submission of proposals 45 days in advance, Signing of contracts on time, Invoicing and timely collection of revenues.
6. Venture new avenues for up sale of RE/FMS services

Regards,
Manisha
HReSource Consultants,
Phone: 9810339620
Email Id: manisha.hresource@gmail.com

Senior Account Manager for Services

1. Would be responsible for managing new business for Enterprise Services from given set of accounts.

2. Enterprise Services include - Hitachi, IBM, HP + Software services like Oracle, Citrix & Symantec etc
3. New business includes Multi vendor support services / service attached business, value added services & Linux / open source products.
4. Sales Targets: 6-8 Crs per Annum with GM Target compliance : 2.5 -3 Crs

5. Should have experience handling large services of around 10Mn+
6. 5-7 yrs of experience in IT industry preferably from services background - AMC Services/Renewals , Managed Services, IT Services etc


Regards,
Manisha
HReSource Consultants,
Phone: 9810339620
Email Id: manisha.hresource@gmail.com

Organization-Wipro Infotech

Designation- Regional Business Manager(WST)

Location-Kolkata

Experience-10-15 Years



Roles & Responsibilities



Responsibility of planning and development of the business in the assigned territory.
Should have relevant experience in IT Hardware sales like Desktop, laptop and others.
Own strategic thrusts and drive it. Responsible for the execution of strategy and plans to achieve growth, in line with the vision of the division / region.
Ensure coverage and presence for our offering in the territory. External and internal evangelization of offerings and proposition.
Implement business processes and manage operations including receivables and inventory.
Directly accountable for meeting the profitability and growth in the territory.
Oversee the long term sales direction and strategy in the assigned territory.
Develop focused Strategic Account Plans for key Enterprise Accounts.
Sales Achievement: Achieve delivery of committed sales targets through active
Participation in reviewing sales opportunities, in networking with potential customers/ alliance partners, senior management members and in driving the closure of the deals.
Develop the Sales team into a dynamic force with the necessary training, processes and tools to support the business
Prioritize sales opportunities and execution of delivery
Manage overall sales process and set appropriate metrics for sales funnel management.
Manage Sales team strength of 20 in the region.
Drive programs/ initiatives
Foster a ‘winning’ culture: Accountability, Ownership, Competitive, “Passion-To-Win”
Manage the day-to-day operations eg. Sales targeting, transactional activities, alliance management, teaming, etc.


Skills and Job Requirements



Should be self driven, with a lot of ownership. Should be hardcore Sales Person with good communication & presentation skills.
Would be handling a team of 3-4 menbers.
An experience of 10-15 years in IT industry.
Should possess effective customer engagement skills, good communication ability. Ability to engage at senior management levels in organizations.
Team player. Ability to carry team members an d leverage internal organization to meet goals.
Effective presenter.

Quality Manager - Total Outsourcing

Designation – Quality Manager - Total Outsourcing
Exp-7-13 years

Roles and Responsibilities

• Responsible for monitoring and ensuring Wipro QMS processes/Customer specific processes adhered to and enhanced continuously.
• Develop, support and implement delivery practices to meet Wipro business objective.
• To define and maintain ITIL service management processes
• Develop and implement quality plan for services throughout the project life cycle
• Ensure adherence to the implement ed quality and service delivery practices
• Develop & ensure compliance to service assurance plans for critical services
• Review quality plan and service delivery performance metrics and plan for continual improvement
• Conduct regular, planned review and audit for ensuring adherence of defined delivery processes
• Reports are published on identified gaps with corrective and preventive actions.
• Evaluate best practices for adoption
• Drive service improvement programs through lean, six sigma tools
• Define and rollout Balance Score Card for the engagement
• Champion service excellence program to improve customer perception points at all levels
• Ensure compliance customer security policies
• Ensure customer review on all quality parameters
• Plan and ensure self development programs with Talent Transformation
• Driving CSAT improvement, productivity improvement, best practices and compliance Programs
• Train onsite delivery teams on the defined processes
• Ensure all role based trainings are planned and conducted.




Skills and Job Requirements

• ITIL certified
• knowledge of CMMI & software development life cycle
• Knowledge of ISO 20K & 27K, Six sigma tools application
• Very good communication skill, presentation skills
• Inter personal skills, Analytical skills

Practice Specialist - Server Storage

Designation:- Practice Specialist for Server Storage
Experience:- 4 to 8 yrs
Location:- Mumbai

Roles and Responsibilities

The candidate would require to do presales activitied of Servers, Storage and other offerings such as Backup solution, virtualization, HPC etc. Will be responsible for architecting a s olution. You would be responsible for driving business growth through development activities and addressing FM opportunities in the region. Through Relationship management with partners and principles , you would deliver continuous service and value to customers. Being involved in interaction with customers at the highest level you would be responsible for identifying opportunities and converting t he same to business deals.

Skills and Job Requirements

The candidate should be a graduate (BE/MBA preferred) with atleast a years experience on relevant technologies viz. Servers, Storage, backup solution etc. Should be able to understand customer IT land scape and architect right solution. Strong sales orientation Should have breadth of technology understanding Ability to interact and communicate effectively with Top management Should have good presen tation skills

Strategic Account Manager

Organization –Wipro Infotech
Designation – SAM-Strategic Account Manager

Location – Gurgaon

Responsibilities:
• To provide single point of ownership to the strategic customers as identified by Wipro and engage in relationship management at all levels within the customers organization
• Responsible for positioning Wipro's offering and increasing mind-share among the customers by developing/managing accounts
• Responsible for being a single face of Wipro to the customers for the entire account
• Develop a strategic relationship with the accounts, which is mutually beneficial at all, levels.
• Transactional calls (meetings to sort out issues related to deliveries, proposals, pricing, support problems etc.)
• Responsible for contributing quality information on Market, Industry, competition, win loss analysis of large orders & account information to the KM initiative
• Responsible for data collation, account planning, collections, strategy development, MIS and etc
• Identify and map accounts from the organization point of view and unearth their latent needs and get business for new LOB's.
• Goaled on revenue generation and customer satisfaction for strategic accounts
• Make decisions relating to top management engagement matrix and leverage with internal divisions within Wipro to fulfill customer needs.
• Establish and enhance relationship with customers and principals & ability to interact with senior management (customers)


Key Skills

• BE/MBA with minimum of 7 Years of experience

Regional Sale Head

Designation –Regional Sales Head
Location – Mumbai
Experience-10+ Years

Roles and Responsibilities

• Will be responsible for Enterprise business in CRG.
• Should have good exp on handling large number of accounts
• Will be responsible for entire product portfolio of Wipro
• Will lead a team of 8-9 CRG members who will focus on key accounts spreading across various industries.
• Will be responsible for revenue and GM achievement in the Enterprise patch and also will focus on new developmental initiatives like the Pharma and Media initiative
• Customer relationship, technology understanding, team management, domain understanding, ability to connect with CIOs.
• Should have the ability to look at strategic opportunities, create mega deals and closures. Strong commercial acumen is a must

Qualification

• Any Graduate with MBA Degree would be an added advantage

Inside Sales Manager-BO/BI

Designation- Inside Sales Manager
Location- Bangalore
Experience-3-9 Years of Exp

Roles & Responsibility

• Key role of sales for large accounts
• Should have good exp of selling BO , BI ,Data warehouse, Middleware solutions and EPM
• Purpose is to increase sales within the Large Market segment through qualifying, developing and following up opportunities generated leads .
• Role will be responsible for generating business leads and sales revenues
• Should have good exposure in account management

Key Skills:

• Candidate should have good awareness / exposure to emerging trends around
• Candidate Should be Graduate in Engineering or MBA
• Knowing or having successful experience in multi channel go to market models
• Knowledge and understanding of Indirect channel dynamics

Territory Sales Manager-Srilanka

Designation- Territory Sales Manager
Experience-8-13 Years
Location- Srilanka

Roles & Responsibilities:

• The primary purpose is to increase sales within the SME Market segment through qualifying, developing and following up opportunities generated through the SME MARKET Marketing Team.
• Should have good exp on license sales or software solutions
• Involves maintenance of customer and opportunity information within the Pipeline Management system and working with preferred partners to successfully close identified opportunities
• The primary purpose is to achieve their overall revenue goal. In order to achieve this goal, the TSAM must create a complete territory business plan that generates their quota in pipeline opportunity by focusing on Target and Territory accounts via specific Routes to Market.
Update on a timely basis system with accurate customer and pipeline information. Timely and complete administrative tasks such as expense reports, etc

Key Skills:

Graduate / Post Graduate from a well known and accredited university

Inside Sales Manager-Education Sales

Designation- Inside Sales Manager – Education-Indian Market
Location- Bangalore
Experience-4-9 Years
Key Areas of Responsibility

The essential responsibilities of the Inside Sales Executive – Education (ISE-E) are to work directly over the telephone with customers to capture leads, progress into sales opportunities, and convert into revenue. Actively sell the Education Public Schedule (schedule of training courses and dates open to SAP customers, partners and individuals) and participate in the schedule creation activities.

• Territory and Account Planning
• Own a territory – The ISE-E will own a territory and be responsible for achieving a revenue quota for SAP Education within a large number of accounts. The ISE-E will prioritize his/her customer list through segmentation of key opportunity groups.
• Drive Education Services and Education SW sales
• Drive Public Schedule – The ISE-E will drive demand to the training center within the territory, assess customer requirements and provide regular and consistent feedback to Education Operations to ensure customer demand is met by the Public Schedule..
• Build collaborative work relationships with similar functions across SAP and customer and partner organization
• Contribute and work on initiatives and activities with moderate level of complexity
• Work is independent & collaborative in nature.
• Provide regular updates to manager on forecast based on opportunities within ISE-E’s managed accounts

Key Skills

 Functional Experience
 Minimum 2 to 3 years experience in Inside Sales environment and quota carrying roles
 Knowing or having successful experience in multi channel go to market models
 Knowledge and understanding of Indirect channel dynamics
 Knowledge of ERP, Information Technology or business software market
 Any B.Tech with MBA would be an add advantage

Director Sales-Telecom Accounts

Designation-Director Sales-Telecom Account
Exp-12+ Years-Relevant Exp : last 5 – 7yrs handling large Telco accounts
Location -Gurgaon

KRA's

•Build strong customer relationships by consistently setting realistic expectations early in each sales campaign and meeting or exceeding those expectations through successful execution of SAP’s Customer Engagement Model (CEM).
•Facilitate customer satisfaction through the proper deployment of the appropriate SAP resources to successfully execute CEM.
•Participate in account transitions to ensure proper and consistent communication with customer and virtual account team members.
•Attend and participate in customer team meetings, and communicate regularly with consulting staff to ensure customer satisfaction.
•Maintain successful business relationships with SAP strategic partners.Strong relationship with Telco accounts @ CXO level.

Inside Sales Manager-License Sales

Designation- Inside Sales Account Manager-(Indian Market) -Bangalore
Experience-3-9 Years
Roles & Responsibilities:
• Key role of sales for large accounts
• Should have good exp of selling ERP,SAP, Middleware solutions
• Purpose is to increase sales within the Large Market segment through qualifying, developing and following up opportunities generated leads.
• Role will be responsible for generating business leads and sales revenues
• Should be responsible for front line sales activities
• Should have good exposure in account management

Key Skills:

• Candidate Should be Graduate in Engineering or MBA
• Knowing or having successful experience in multi channel go to market models
• Knowledge and understanding of Indirect channel dynamics
• Knowledge of ERP and/or Technology market

Business Development Manager –Education Vertical

Designation- Business Development Manager –Education Vertical
Location-Mumbai / Bangalore
Experience-5-10 Years
Education: BE/MBA
Roles & Responsibilities:
· Manage current Education Vertical
· Will carry target in Education Vertical
Expertise in selling a full range of Education solution services across a network of CXO's clients within complex financial services organizations.

Skills
· Should possess effective customer engagement skills, good communication ability. Ability to engage at senior management levels in organizations.
· Team player. Ability to carry team members an d leverage internal organization to meet goals
· Effective presenter.

Account Manager

Designation- Account Manager
Experience-8-13 Years
Location- Mumbai /Bangalore

Key Responsibilities
§ BU Solution Sales Specialist is responsible for structuring transactions and driving multiple sales cycles, selling Business Intelligence, Enterprise Performance Management, GRC and Platform products within the SAP installed base as well as Net New customers.
§ Work with SAP Account Executives in the field to drive sales engagements for Business User portfolio with key clients
§ Execute on the Go To Market strategy for SAP Business User Solutions
§ Work with SAP Partner ecosystem for addressing opportunities and driving SAP solution adoption
§ Work with SAP lead generation teams to qualify , nurture and close opportunities

Key Experiences / Skills
§ At least 7 years experience in large account software solution sales.
§ Experience of selling enterprise software in Indian market
§ Experience of CxO level engagements for selling value and TCO led discussions.
§ Experience of selling Analytics, Information Management , Enterprise Performance Management solutions will be an added advantage
§ Ability to manage time effectively, prioritize, and achieve goals
§ Experience with Enterprise Risk Management, ERP systems auditing and certification for regulations such as the Sarbanes-Oxley Act as well as the SAP ERP security and authorization management (Preferred but not a must)
§ Working experience in a finance role or financial sales is advantageous

Territory Sales Account Manager

Designation- Territory Sales Account Manager
Experience-8-13 Years
Location- Mumbai

Roles & Responsibilities:

The primary purpose is to increase sales within the SME Market segment through qualifying, developing and following up opportunities generated through the SME MARKET Marketing Team.
Involves maintenance of customer and opportunity information within the Pipeline Management system and working with preferred partners to successfully close identified opportunities
The primary purpose is to achieve their overall revenue goal. In order to achieve this goal, the TSAM must create a complete territory business plan that generates their quota in pipeline opportunity by focusing on Target and Territory accounts via specific Routes to Market.
Leverage Solution Engineering, VE, ISG & Apollo Leverage partner solutions when needed
Assemble, prepare, and manage the Virtual Account Team consisting of Presales, Customer Engagement Managers, Partners and other relevant roles so that solutions are well positioned in the account.
Update on a timely basis system with accurate customer and pipeline information. Timely and complete administrative tasks such as expense reports, etc

Key Skills:

Graduate / Post Graduate from a well known and accredited university

Account Manager

Position-Account Manager
Position- Bangalore
Exp-2-4 Years
Education-MBA

Roles and Responsibilities

· The person will carry a target of around 50M Rs for the full year. Should be responsible for generating Multi Vendor support contracts for the given set of accounts.

Skills and Job Requirements

· Communication skills, Market Intelligence, Articulation, and Good sales acumen. Should have worked on specific opportunities like Facility Management, IT infrastructure support, Solution selling around the IT infrastructure in various platforms.

Regional Manager

Position-Regional Manager
Position- Bangalore
Exp-8-10 Years
Education-B.E./B.Tech

Job Description

8-10 Years Exp in IT field pref in Regional sales role. Able to adopt Technology and orchestrate with customers.
Attention to details and should be able to Manage P & L for the Business.
Alliance mgmt and sharp skills to adopt to the mkt conditions. High touch with Sales team and Customers.
Decision making skills.
Proven Communication and presentation skills.

Position-Account Manager
Location-Gurgaon
Exp-4-6 Years
Education-BE/B.Tech

Roles and Responsibilities

· Would drive Multi Vendor Services Sales in Delhi-NCR.
· Should be able to continuously generate new accounts, to position as the partner of choice in Strategic accounts, usable to Focus on Big Ticket Opportunity Norms:
· 1. Aleast 5 new accounts > Rs 5 Mn each order booking.
· 2. At least 1 large deal > Rs 10 Mn. This is an independent role with good growth opportunities to grow.

Skills and Job Requirements

· Should be self driven, with a lot of ownership. Should be hardcore Sales Person with good communication & presentation skills.
· An experience of 4-5years in IT industry. Preferably Service Sales background but is not a must.

Area Business Manager-Services

Roles and Responsibilities

· Regional business management for Gujarat/Rajasthan Responsible for over all numbers on revenue and new order booking.
· Would be responsible for C- sat, collections, DSO and Partner engagement. Has to front end major customer deals.
· Should work with other divisions. Should manage large teams

Skills
· Experience in services sales.
· Aggressive salesmanship and managing large corporate sales.
· Should have managed team of sales and delivery team. good communication and presentation skills with good personality .

Business Development Manager -BFSI Vertical

Roles & Responsibilities:
· Manage current BFSI Vertical
· Will carry target in BFSI Vertical
Expertise in selling a full range of BFSI solution services across a network of CXO's clients within complex financial services organizations. Breadth of experience in areas such as Financial Services /Capital Markets/Banking and Insurance.
Skills
· Should possess effective customer engagement skills, good communication ability. Ability to engage at senior management levels in organizations.
· Team player. Ability to carry team members an d leverage internal organization to meet goals
· Effective presenter.

Sr Account Manager

Responsibilities:

• Should have ability to pick up domain knowledge and offerings of the business.
  Main KRA will be to generate Sales Revenues from potential customers in S1 market (Tamil Nadu).
• She will be responsible for acquisition of large and competition accounts. Identify & Develop quality sales opportunities. Also seed new services in existing customers.
• Should have good knowledge of Tamilnadu market Good at proposal writing. Strong skills in Selling, Communication, Presentation and Business Development are a must.
• Also should be able to scale up to senior management interactions at customer organizations. Should have experience of handling services sales with long sales cycles. Also should possess capability to unearth and capture latent needs of potential customers.
  
  Key Skills
• Post Graduate, preferably MBA and should have IT Services - sales background for atleast 4 years and above.
• Abity to liase with the CXO Should have ability to pick up domain knowledge and offerings of the business.
• Should have experience in IT infrastructure Services Sales and have been in the market for 4-6 years. Should be self driven and ability to withstand pressure and timelines.
• Should be highly Target Oriented and should have the fire to meet the planned numbers consistently Quarter-On-Quarter
  

Sales Manager

• Responsible for regional targets, achievement and maintaining gross margin norms as per divisional requirements.
• Will be working closely with pre-sales consultants of professional services
• Leverage current sales account manager to get lead on opportunities
• Leverage internal customers as well to get leads and opportunities
• Awareness on technology, professional services offerings is mandatory Should have done services sales in earlier roles, preferably into selling professional services like consulting, audit and advisory services on infrastructure space .
• Should demonstrate good level presentation skills and should have prior experience in providing customer presentations in earlier roles
• Should have good commercial acumen and negotiation skills
  
  Key Skills
  
• Should have at least 5 years of experience in sales, especially in professional services sales.
• Should carry good amount of technical/technology knowledge on domains preferably on Platform (Sun Solaris), storages and networking.
• Should have strong communication skills
• Should be able to map customers at all levels starting from IT manager to CXO.
  

Business Development Manager-Defense Vertical

Responsibilities:

1. Responsible for Leading National accounts in Defense segment
2. Understanding trends in IT usage in Defense and develop specific offerings in the segment in consultation with the practice team.
3. Laise with principals, partners and customers, support field sales team in pre sales efforts.
4. Good understanding of the various technology options available and be able to independently select the right technology.


Competencies:

BE/MBA with 8+ Years of Experience
Must have handled Defense accounts in current role.
Ex Army/Navy/Air Force Officer with experience in Sales(Age should be less than 40 in that case)

Account Manager

Job Responsibilities

· Annual revenue accountability - Rs50 - 100 Cr approx ( subject to change as per the
year plan)
· Responsible for positioning offering and increasing mind-share among the
customers by developing/managing accounts
· Responsible for being a single face to the customers for large national
accounts
· Responsible for data collation, account planning, collections, strategy development,
MIS and etc
· Identify and map accounts from the organization point of view and unearth their latent
needs and get business for new LOB's.
· Goaled on revenue generation and customer satisfaction for strategic accounts
· Make decisions relating to top management engagement matrix and leverage with
internal divisions to fulfill customer needs.
· Establish and enhance relationship with customers and principals & ability to interact


Key Skill

· Qualifications: BE/ MBA
· Experience: 10- 12 years
· High self drive and confidence
· Good negotiation skills, problem solving skills and analytical skills
· Effective communication and interpersonal skills

Strategic Account Manager

Designation:
SAM-Strategic Account Manager-Tata Communication –Mumbai
SAM-Strategic Account Manager-Vodafone-Mumbai
SAM-Strategic Account Manager-Uninor –Gurgaon

Location: Mumbai, Gurgaon
Experience: 10+ Years
Qualification: BE /MBA

Job Responsibilities

· Annual revenue accountability – Rs 100 - 150 Cr approx ( subject to change as per the year plan)
· To provide single point of ownership to the strategic customers as identified by and engage in relationship management at all levels within the customers organization
· Responsible for positioning offering and increasing mind-share among the customers by developing/managing accounts
· Responsible for being a single face of to the customers for the entire account
· Develop a strategic relationship with the accounts, which is mutually beneficial at all, levels.
· Transactional calls (meetings to sort out issues related to deliveries, proposals, pricing, support problems etc.)
· Responsible for contributing quality information on Market, Industry, competition, win loss analysis of large orders & account information to the KM initiative
· Responsible for data collation, account planning, collections, strategy development, MIS and etc
· Identify and map accounts from the organization point of view and unearth their latent needs and get business for new LOB's.
· Goaled on revenue generation and customer satisfaction for strategic accounts
· Make decisions relating to top management engagement matrix and leverage with internal divisions within to fulfill customer needs.
· Establish and enhance relationship with customers and principals & ability to interact with senior management (customers)

Key Skills

· Qualifications: BE/ MBA
· Experience: 12- 17 years
· Technical & Professional Competencies:
· Business Expertise and knowledge of sales process & the business nuances
· Understanding of technology (hardware & software) and Sales and account management
· Good Understanding of Telco Operations, Telecom Solutions in the CIO and CTO space

Account Manager-Services

Roles and Responsibilities

• Sales and Business Development for Services Business of Servers
• Focus would be on generating Services business independent

Key Skills:

• 5-10 years of Experience in the IT industry
• Engineering / Graduate IT/ MBA in IT Stream
• Should have extensive experience in sales of services like AMC, FMS, and high end services like Datacenter, Hosting, Network audit, Network Assessment, Infrastructure management services, Server services etc.
• Should have excellent presentation, negotiation and communication skills.
  

Contact Center Solutions

Job Responsibilities

• Resolve the escalations received from field both from RCTS and project teams.
• Taking the ownership of the escalated technical issues and work with the AGCL teams.
  Customer and Principal organization to get satisfactory resolution to the issues.
• Provide product expert support in the implementations esp. complex ones.
• As a product expert works proactively to avert issues at the field by dissemination of knowledge/ implementation of changes/ patch application etc.
• Absorb new product/technology skills from OEMs and train and support service/project teams in deploying those in field.
• Work as the member of the team to introduce new products / technologies.
  
  Key Skills
• Degree in Electronics
• Knowledge of telephony and PBX operations required.
• Should have in depth knowledge of Call center functionality and ACD concepts.
• Knowledge of Sql,.net, Solaris, linux preferred.
• Hands on experience on Avaya Voice Portal, CMS, AES, required
  
  

Technical Consultant

Job Responsibilities

• Resolve the escalations received from field both from RCTS and project teams.
• Taking the ownership of the escalated technical issues and work with the AGCL teams.
  Customer and Principal organization to get satisfactory resolution to the issues.
• Provide product expert support in the implementations esp. complex ones.
• As a product expert works proactively to avert issues at the field by dissemination of knowledge/ implementation of changes/ patch application etc.
• Absorb new product/technology skills from OEMs and train and support service/project teams in deploying those in field.
• Work as the member of the team to introduce new products / technologies.
  
  Key Skills
• Knowledge of basic telephony knowledge.
• Degree in Electronics
• Messaging and Conferencing portfolio.
• In depth knowledge of ACD functionality required.
• Should be aware about protocols like ISDN, H.323, SIP, concepts.
• Knowledge of Data networking is required.
  

Business Development Manager -Services

Job Responsibilities

AMC
Project Management Services
Network Assessment & Consulting
Business Continuity & Network Security services.


Key Skills

Graduate Engineer in Electronics & Communication.
Telecom or Data networking field with good understanding / experience of concept selling.
Excellent communications & presentation skills are must.

Regional Sales Manager

Designation: Regional Sales Manager
Location: Bangalore
Experience: 8-10 Years

Job Responsibilities

• Able to adopt Technology and orchestrate with customers.
• Attention to details and should be able to Manage P & L for the Business
• Alliance mgmt and sharp skills to adopt to the market conditions.
• High touch with Sales team and Customers.
  
  Key Skills:
• 8-10 Years Exp in IT field pref in Regional sales role.
• Decision making skills .
• Proven Communication and presentation skills .
  

Strategic Account Manager

Designation: Strategic Account Manager
Location: Bangalore
Experience: 6-8 Years

Job Responsibilities

• Able to adopt Technology and orchestrate with customers.
• Attention to details and should be able to Manage P & L for the Business
• Alliance mgmt and sharp skills to adopt to the market conditions.
• High touch with Sales team and Customers.
  
  Key Skills:
• 6-8 Years Exp in IT field pref in Regional sales role.
• Decision making skills .
• Proven Communication and presentation skills .
  
  
  
  

Area Sales Manager

Designation: Area Sales Manager
Location: Ahemdabad
Experience: 7-10yrs

Job Responsibilities

• Would be heading the business for the team for the Mumbai region
• Products include Desktop, laptop, servers, MS Biz and Solution Stacks designed for each specific vertical. Solution Stacks would comprise a complete offering of hardware, software, application & related products that would enable customers to IT enable their functions
• Lead a team of around 10-15 people for these verticals
• Would handle a target of around 30 Cr for the region
• The person will be measured on achievement of revenue, contribution number, account management skills , Team handling skills and CSAT.
  
  Key Skills:
• Should have exp of 7-10yrs in sales
• Any Post Graduate
• Educating customers/prospects about strengths and competencies in the market place, gain mindshare of the customers/prospects and develop business through the sales cycle. Focus approached requires to address the WPC Biz in the Enterprise segment / SMB segment and Channel business with our end to end offering solutions & gave us healthy bottom line as well
  
  
  
  

Account Manager

Designation: Account Manager (Enterprise Accounts/Telecom Accounts)
Location: Mumbai / Delhi
Experience: 8-12 Years

Job Responsibilities

· Annual revenue accountability - Rs50 - 100 Cr approx ( subject to change as per the
year plan)
· Responsible for positioning offering and increasing mind-share among the
customers by developing/managing accounts
· Responsible for being a single face to the customers for large national
accounts
· Responsible for data collation, account planning, collections, strategy development,
MIS and etc
· Identify and map accounts from the organization point of view and unearth their latent
needs and get business for new LOB's.
· Goaled on revenue generation and customer satisfaction for strategic accounts
· Make decisions relating to top management engagement matrix and leverage with
internal divisions to fulfill customer needs.
· Establish and enhance relationship with customers and principals & ability to interact


Key Skill

· Qualifications: BE/ MBA
· Experience: 10- 12 years
· High self drive and confidence
· Good negotiation skills, problem solving skills and analytical skills
· Effective communication and interpersonal skills

Client Engagement Manager

Designation: Client Engagement Manager
Location: Mumbai
Experience: 10-15 years of experience in IT sales and services
Reporting-GM

Job Responsibilities

· To drive the engagement both from strategic and tactical perspective
·To manage relationship with COO and key stakeholders
·Understand & internalize the business plan which is the engine for provide ICT products and services
·Translate the business plan into initiatives and milestones to be delivered
·Responsible for targeted revenues from the engagement
·Leverage the various lines of businesses within and provide consultative approaches to the initiatives. Obtain specific work orders against specific statements of work against the identified initiatives
·Play the role of a trusted advisor

Key Skills:

Masters in Business Administration
Experience in sales & business development for IT products and services
10-15 years of experience in IT sales and services