Sr Account Manager

Responsibilities:

• Should have ability to pick up domain knowledge and offerings of the business.
  Main KRA will be to generate Sales Revenues from potential customers in S1 market (Tamil Nadu).
• She will be responsible for acquisition of large and competition accounts. Identify & Develop quality sales opportunities. Also seed new services in existing customers.
• Should have good knowledge of Tamilnadu market Good at proposal writing. Strong skills in Selling, Communication, Presentation and Business Development are a must.
• Also should be able to scale up to senior management interactions at customer organizations. Should have experience of handling services sales with long sales cycles. Also should possess capability to unearth and capture latent needs of potential customers.
  
  Key Skills
• Post Graduate, preferably MBA and should have IT Services - sales background for atleast 4 years and above.
• Abity to liase with the CXO Should have ability to pick up domain knowledge and offerings of the business.
• Should have experience in IT infrastructure Services Sales and have been in the market for 4-6 years. Should be self driven and ability to withstand pressure and timelines.
• Should be highly Target Oriented and should have the fire to meet the planned numbers consistently Quarter-On-Quarter
  

Sales Manager

• Responsible for regional targets, achievement and maintaining gross margin norms as per divisional requirements.
• Will be working closely with pre-sales consultants of professional services
• Leverage current sales account manager to get lead on opportunities
• Leverage internal customers as well to get leads and opportunities
• Awareness on technology, professional services offerings is mandatory Should have done services sales in earlier roles, preferably into selling professional services like consulting, audit and advisory services on infrastructure space .
• Should demonstrate good level presentation skills and should have prior experience in providing customer presentations in earlier roles
• Should have good commercial acumen and negotiation skills
  
  Key Skills
  
• Should have at least 5 years of experience in sales, especially in professional services sales.
• Should carry good amount of technical/technology knowledge on domains preferably on Platform (Sun Solaris), storages and networking.
• Should have strong communication skills
• Should be able to map customers at all levels starting from IT manager to CXO.
  

Business Development Manager-Defense Vertical

Responsibilities:

1. Responsible for Leading National accounts in Defense segment
2. Understanding trends in IT usage in Defense and develop specific offerings in the segment in consultation with the practice team.
3. Laise with principals, partners and customers, support field sales team in pre sales efforts.
4. Good understanding of the various technology options available and be able to independently select the right technology.


Competencies:

BE/MBA with 8+ Years of Experience
Must have handled Defense accounts in current role.
Ex Army/Navy/Air Force Officer with experience in Sales(Age should be less than 40 in that case)

Account Manager

Job Responsibilities

· Annual revenue accountability - Rs50 - 100 Cr approx ( subject to change as per the
year plan)
· Responsible for positioning offering and increasing mind-share among the
customers by developing/managing accounts
· Responsible for being a single face to the customers for large national
accounts
· Responsible for data collation, account planning, collections, strategy development,
MIS and etc
· Identify and map accounts from the organization point of view and unearth their latent
needs and get business for new LOB's.
· Goaled on revenue generation and customer satisfaction for strategic accounts
· Make decisions relating to top management engagement matrix and leverage with
internal divisions to fulfill customer needs.
· Establish and enhance relationship with customers and principals & ability to interact


Key Skill

· Qualifications: BE/ MBA
· Experience: 10- 12 years
· High self drive and confidence
· Good negotiation skills, problem solving skills and analytical skills
· Effective communication and interpersonal skills

Strategic Account Manager

Designation:
SAM-Strategic Account Manager-Tata Communication –Mumbai
SAM-Strategic Account Manager-Vodafone-Mumbai
SAM-Strategic Account Manager-Uninor –Gurgaon

Location: Mumbai, Gurgaon
Experience: 10+ Years
Qualification: BE /MBA

Job Responsibilities

· Annual revenue accountability – Rs 100 - 150 Cr approx ( subject to change as per the year plan)
· To provide single point of ownership to the strategic customers as identified by and engage in relationship management at all levels within the customers organization
· Responsible for positioning offering and increasing mind-share among the customers by developing/managing accounts
· Responsible for being a single face of to the customers for the entire account
· Develop a strategic relationship with the accounts, which is mutually beneficial at all, levels.
· Transactional calls (meetings to sort out issues related to deliveries, proposals, pricing, support problems etc.)
· Responsible for contributing quality information on Market, Industry, competition, win loss analysis of large orders & account information to the KM initiative
· Responsible for data collation, account planning, collections, strategy development, MIS and etc
· Identify and map accounts from the organization point of view and unearth their latent needs and get business for new LOB's.
· Goaled on revenue generation and customer satisfaction for strategic accounts
· Make decisions relating to top management engagement matrix and leverage with internal divisions within to fulfill customer needs.
· Establish and enhance relationship with customers and principals & ability to interact with senior management (customers)

Key Skills

· Qualifications: BE/ MBA
· Experience: 12- 17 years
· Technical & Professional Competencies:
· Business Expertise and knowledge of sales process & the business nuances
· Understanding of technology (hardware & software) and Sales and account management
· Good Understanding of Telco Operations, Telecom Solutions in the CIO and CTO space

Account Manager-Services

Roles and Responsibilities

• Sales and Business Development for Services Business of Servers
• Focus would be on generating Services business independent

Key Skills:

• 5-10 years of Experience in the IT industry
• Engineering / Graduate IT/ MBA in IT Stream
• Should have extensive experience in sales of services like AMC, FMS, and high end services like Datacenter, Hosting, Network audit, Network Assessment, Infrastructure management services, Server services etc.
• Should have excellent presentation, negotiation and communication skills.
  

Contact Center Solutions

Job Responsibilities

• Resolve the escalations received from field both from RCTS and project teams.
• Taking the ownership of the escalated technical issues and work with the AGCL teams.
  Customer and Principal organization to get satisfactory resolution to the issues.
• Provide product expert support in the implementations esp. complex ones.
• As a product expert works proactively to avert issues at the field by dissemination of knowledge/ implementation of changes/ patch application etc.
• Absorb new product/technology skills from OEMs and train and support service/project teams in deploying those in field.
• Work as the member of the team to introduce new products / technologies.
  
  Key Skills
• Degree in Electronics
• Knowledge of telephony and PBX operations required.
• Should have in depth knowledge of Call center functionality and ACD concepts.
• Knowledge of Sql,.net, Solaris, linux preferred.
• Hands on experience on Avaya Voice Portal, CMS, AES, required
  
  

Technical Consultant

Job Responsibilities

• Resolve the escalations received from field both from RCTS and project teams.
• Taking the ownership of the escalated technical issues and work with the AGCL teams.
  Customer and Principal organization to get satisfactory resolution to the issues.
• Provide product expert support in the implementations esp. complex ones.
• As a product expert works proactively to avert issues at the field by dissemination of knowledge/ implementation of changes/ patch application etc.
• Absorb new product/technology skills from OEMs and train and support service/project teams in deploying those in field.
• Work as the member of the team to introduce new products / technologies.
  
  Key Skills
• Knowledge of basic telephony knowledge.
• Degree in Electronics
• Messaging and Conferencing portfolio.
• In depth knowledge of ACD functionality required.
• Should be aware about protocols like ISDN, H.323, SIP, concepts.
• Knowledge of Data networking is required.
  

Business Development Manager -Services

Job Responsibilities

AMC
Project Management Services
Network Assessment & Consulting
Business Continuity & Network Security services.


Key Skills

Graduate Engineer in Electronics & Communication.
Telecom or Data networking field with good understanding / experience of concept selling.
Excellent communications & presentation skills are must.