Manager- Application Sales

Organization-Avaya Global Connect
Designation- Manager- Application Sales
Location: Mumbai, Chennai
Exp- 4 -8 yrs

Key Skills:

• Candidate should be a Graduate Engineer or MBA
• Knowledge and experience in the Telephony / Contact Center industry applications like CTI, CRM, IVR will be given preference
• Should be catering to Banking, Financial Services & Insurance segment / Telecom Service Providers segment / IT – ES segment / PSU / Education segment / Software companies.
• Should have exp. of Software application sales like ERP, CRM, etc.
• Candidate should be self motivated, energetic and enthusiastic personality with excellent communication and presentation skills.

Responsibilities:

• Will be responsible for providing and selling Contact Center application solutions which deliver business value to the customer and provides ROI
• Will be responsible for pro actively identify and qualify opportunities to build and manage a pipeline
• Will be accountable for specific regional revenue target dedicated to Contact Center / Unified Communications applications and professional services.
• Will maintain and penetrate current customer base along with identifying and converting prospective customers.

Please send in your profiles on saurabh@hresource.co.in

Business Manager- Telecom Vertical

Organization-Avaya Global Connect
Designation- Business Manager- Telecom Vertical
Location- Mumbai


Roles and Responsibilities:

• Would be driving the Contact center solutions, Voice solutions Enterprise Communication sales business for the organization.
• Will be responsible to generate business with existing customers, understand their business requirements and translate the same into technology need.
• Ability to manage the relationship, drive customer satisfaction and deliver revenue will be the key focus areas.
• Will be responsible for sales in Service provider & Telecom organizations.

Key Skills:

• Candidate should be a Graduate Engineer or MBA
• Should have min. 4 + yrs of exp. in selling Contact Center / Enterprise Communication Solutions like voice solutions/ data solutions / networking solutions/ contact center solutions etc
• Should be catering to Service provider & Telecom organizations.
• Should have excellent communication, presentation, relationship building and negotiation skills.

Please send in your profiles on saurabh@hresource.co.in

Business Manager- IT/ ITES Vertical

Organization-Avaya Global Connect
Designation- Business Manager- IT/ ITES Vertical
Location- Mumbai


Roles and Responsibilities:

• Would be driving the Contact center solutions, Voice solutions Enterprise Communication sales business for the organization.
• Will be responsible to generate business with existing customers, understand their business requirements and translate the same into technology need.
• Ability to manage the relationship, drive customer satisfaction and deliver revenue will be the key focus areas.
• Will be responsible for sales in IT/ ITES Vertical
  

Key Skills:

• Candidate should be a Graduate Engineer or MBA
• Should have min. 4 + yrs of exp. in selling Contact Center / Enterprise Communication Solutions like voice solutions/ data solutions / networking solutions/ contact center solutions etc
• Should be catering to IT/ ITES Vertical.
• Should have excellent communication, presentation, relationship building and negotiation skills.

Please send in your profiles on saurabh@hresource.co.in

Asst Product Manager – Acquisitions

Organisation- Tata Communication
Designation- Asst Product Manager – Acquisitions
Location- Mumbai

Roles & Responsibilities:

• To ensure retention of existing customers and maximize revenue to exceed AOP targets.

Major Activities

• Product
  o Designing a Product Strategy and Roadmap
  o Innovative product offerings to create product differentiation and advantage over competition.
  o Designing new products to meet changing customer demands.
  o Research on customer requirements to identify niche segments and target them through specific product offerings.
  o Bundled VAS with tariff plans.
• Price
  o Ensure correct plan mix for new acquisitions to achieve ARPU (Average Revenue Per User) objectives.
  o Selling of Value Added Services at the time of sale to maximize ARPU.
• Promotion
  o Periodic Schemes and Offers to boost acquisition numbers
  o Co-ordination with Alliances team to acquire alliance partner customers on Broadband
  o Co-ordinate with the Communications team to promote the product from an acquisition perspective – Advertising both mass media and below the line, roadshows, internal communication, etc.
• Place
  o Different policies and incentives for different types of Channel partners such as DSA, Retail, Direct Sales Team, etc.
  o City specific tariffs basis differential needs, network considerations, company objectives, etc.
• People
  o Extensive interactions with the HO and Regional sales teams, Finance, Customer Service, Communications, Legal, Network, IT, etc.

Key Skills:

• 2-5 years of relevant experience, preferably in telecom or any other service industry.
• Experience can be in marketing / product management
• A post graduate degree in business management and engineering (preferably in Electronics and Telecommunications) from Premier institute.
• Should have keen interest in understanding consumer behavior, technology trends, understanding of network, IT systems, etc.
• Telecom/ Service Industry domain expertise.
• Strong interpersonal skills, relationship management abilities, team building

Please send across your CV at saurabh@hresource.co.in

Asst Product Manager – Usage & Retention

Organisation- Tata Communication
Designation- Asst Product Manager – U&R
Location- Mumbai

Roles & Responsibilities:

• To ensure retention of existing customers and maximize revenue to exceed AOP targets.
• Revenue Enhancement from existing users though
  o ARPU (Average Revenue per User per month) increase initiatives
  o Plan Upgrade initiatives to achieve optimum plan mix
  o Drive penetration and usage of value added services
  o Practices such as Fair Usage Policies, Cyber Café plans, etc.
• Retention of existing customers through
  o Churn control initiatives
  o Promote services and plans that ensure customer stickiness
  o Tight controls arresting complaints coming from process gaps, minimizing repeat complaints, etc.
  o Pro-active churn prediction and timely measures to control.
• Coordination – across functions such as Customer Service, Finance, Network, Communication, Legal, Content & regions
• Product strategy & roadmap
• New initiatives & projects

Key Skills:

• 1-5 years of relevant experience, preferably in telecom or any other service industry.
• Experience can be in marketing / product management
• A post graduate degree in business management and engineering (preferably in Electronics and Telecommunications) from Premier institute.
• Should have keen interest in understanding consumer behavior, technology trends, understanding of network, IT systems, etc.
• Telecom/ Service Industry domain expertise.
• Strong interpersonal skills, relationship management abilities, team building

Please send across your CV at saurabh@hresource.co.in

Product Sales Specialist

Organisation-Redington
Designation- Product Sales Specialist
Location- Mumbai

Key Skills:

• A minimum of two (2) years of demonstrated success in sales management experience in the IT industry in IT Solution Sales with a track record of increasing responsibilities.
• Strong sales presentation skills. Sales Certifications.
• Comprehensive knowledge of the IT industry including sales channels and competitors and technical knowledge of products
• Strong understanding of Internet / Groupware/ Network / Security / Database Management products.
• Demonstrated ability to negotiate, especially with regard to constructively managing channel conflicts.
• Demonstrated ability to establish priorities and organize
• Outstanding communication skills both written and verbal English.
• Ability to travel out of area residence

Roles & Responsibilities:

• Achievement of sales targets for each product category within the territory
• Cultivation of new sales channels as well as management and support of existing channels including driving targeted results with each individual channel partner
• Identification and cultivation of end-customer relationships
• Pre and post-sales support to end customers and sales channels including Sales Training. Co-ordinate Product Seminars, Forums etc.
• Interaction with Corporate as well as principal firms operating within the territory
• Coordination of training and technical support services to end customers and sales channels.

Please send across your CV at saurabh@hresource.co.in

BDM- ICT Vertical

Organization-Avaya Global Connect
Designation- BDM- ICT Vertical
Location: Gurgaon
Exp- 2 -7 yrs

Key Skills:

• Candidate should be a Graduate Engineer or MBA
• Should have min. 2 yrs of exp. in selling Contact Center / Enterprise Communication Solutions like voice solutions, data solutions, networking solutions etc
• Should be catering to IT/ Consulting Firms/ Technology Companies.
• Should have excellent communication, presentation, relationship building and negotiation skills.

Responsibilities:

• Would be driving the Contact center solutions, Voice solutions Enterprise Communication sales business for the organization.
• Will be responsible to generate business with existing customers, understand their business requirements and translate the same into technology need.
• Ability to manage the relationship, drive customer satisfaction and deliver revenue will be the key focus areas.
• Will be responsible for sales in ICT Vertical (IT, Consulting or Technology companies)

Please send in your profiles on saurabh@hresource.co.in

Manager- Govt. Affairs

Organization-DuPont India
Designation- Manager- Govt. Affairs
Location- Delhi

Roles and Responsibilities:

• Would be the key lead within the India Govt. Affairs team on all matters pertaining to Approvals, Licenses, Policy advocacy and networking with Central Government Ministries and Departments.
• The position is a part of the Government Affairs function within DuPont.
• Would be responsible for Client Relationship Management with Govt/ Defense/ PSU Vertical
• Will be handling end to end Client Engagement profile.

Key Skills:

• Preference will be given to candidates who have been in Government service for at least two years.
• Candidates should have worked closely with Government for at least 3 - 5 years and should have a fair knowledge of Government policies and procedures.
• Should enjoy a good rapport with Government officials
• Should have a working knowledge of how Government functions
• Should have excellent networking capabilities, interaction skills, drafting skills and should be a self starter

Please send in your profiles on saurabh@hresource.co.in

Practice Head-Total Outsourcing

Organization - Wipro Infotech
Designation – Practice Head-Total Outsourcing
Location – Bangalore

Roles and Responsibilities:

• Articulate and evangelize the proposition of TOS
• Benefits of TOS and long term outsourcing contracts
• Create business - IT alignment practice. Create business linked KPI's for identified verticals (Banking, Insurance, Retail etc.).
• Create financial models (e.g. transaction based) and risk management practices linked to KPI's.
• Build service assurance practice to deliver business KPI's
• Build Enterprise IT architecture aligned with business KPI's in identified verticals

Key Skills:

• BE + MBA (Finance) - From premier institutes
• Experience in Bundled contracts (Infra + Apps) value proposition articulation / practice building / business KPI linkage
• Should have won / led in winning at least 2 long term contracts with business aligned KPI's with innovative financial models of at least $50 Mn. TCV
• Should have appreciation for Business processes + technology + financial models

Please send across your CV at saurabh@hresource.co.in

National Account Manager

Organisation- Tata Communication
Designation- National Account Manager
Location- Hyderabad
Key Skills:

• Candidate must possess at least a Graduate in any field.
• At least 9 year(s) of working experience in the related field is required for this position.
• Applicants should be Indian citizens or hold relevant residence status.
• Preferably Managers specializing in Sales - Corporate or equivalent. Job role in Sales
• Executive/Account Manager or equivalent.
• Full-Time positions available.

Roles & Responsibilities:

• Account Coverage on a National Basis as per norms
• Meeting Targets as per the productivity norms set by the Vertical Head
• Relationship Building with the assigned Corporates
• Developing Account based strategy i.e. understanding the existing telecom solutions and
• proposing solutions to maximize share of business
• Management Reporting as per requirement

Please send across your CV at saurabh@hresource.co.in