Sr. Executive - Marketing; Chennai

Organisation: Servion
Designation- Sr. Executive - Marketing
Location-Chennai

Qualification: Graduate + MBA with specialization in marketing

Required Exposure

• Should have prior experience in the customer service / satisfaction field
• Minimum of 2-3 years experience

Responsibility:

Will be responsible for working with content to develop case studies, obtaining customer references and create success stories. Will also be responsible for executing and anchoring the CSAT program (HACCP) for the organization and execute health checks, support satisfaction programs as part of the overall customer satisfaction program. Will work as the single publishing point for the portal, create and update content for the portal, maintain the marketing portal and the corporate website.

Deliverables /KRA's in this Role

• To ensure that a minimum of 15 CSAT programs are conducted
• To ensure that support satisfaction surveys are conducted for all AMC customers
• To ensure the organization has a minimum of 10 referenceable customers in a financial year
• To ensure that the organization has a minimum of 10 success stories
• To ensure that the corporate website and marketing portal is current and up to date - in terms of numbers, collateral at all times
• To ensure that the corporate website is current and up to date - in terms of numbers, collateral at all times

Please send in your profiles on saurabh@hresource.co.in

Strategic Account Manager; Bangalore

Organisation: Wipro Infotech
Designation: Strategic Account Manager
Location: Bangalore
Education: MBA from Premier Institutes
Experience: 6-10 Years

Responsibilities:
The background to this job profile is that the organization wants to change its focus from breadth coverage to depth coverage for our key accounts. The objective is to give customer centricity in the complete lifecycle -sales to execution- of engagement with our customers. It is an initiative driven from the top and it entails fast track growth for people who deliver on the objectives of the program.

1. Strategy to handle/penetrate Uber accounts (Top 10 accounts of the organisation)

• Craft an IT strategy for the account based on Domain understanding and relationship with key stakeholders, influencers in the account.
• Leadership to the sales and the pre sales team.

2. New initiatives/ ISV and principal relationship management

• Proactively drive large IT Initiatives in customer organizations
• Ability to rack domain trends and conceptualize ideas, launch new initiatives to address emerging/uncovered (but high potential) customer needs e.g. ATM soln, DMS etc.
• Ensure ISVs relevant to the domain/account are mapped and a relationship is developed with them to address domain/ account specific opportunities in future in partner ship with the organisation
• Be responsible for developing relationships with principal representatives who handle the division’s accounts to ensure organisation gets an early lock-in with them to address opportunities jointly in these accounts

3. Execution/CSAT responsibility:

• Complete Accountability of all execution; which may include Multiple but Independent IT projects from a single line of business or it may involve execution cutting across Multiple Lines of Business. Timely execution of projects, maintaining/improving profitability during execution are key deliverables.
• Own and drive Customer dashboard to track key performance parameters
• Drive CSAT

Skills:

• BE/MBA from Premier Institutes with 6-10 Years of experience
• Must have handled large accounts in current role.

Please send in your profiles on saurabh@hresource.co.in

Sales Specialist – Microsoft Specialist; Delhi

Organisation: Datacraft
Designation: Sales Specialist – Microsoft Specialist
Location: Delhi
Education: BE / B.Tech / MBA
Main responsibilities:

1. Client Management

2. Build strong relationship with Principle(s)

3. Capability to understand business requirements.

4. Articulating Solution and its benefits to the Clients.

5. Develop and execute business strategy along with Top Management.

6. Mapping and working closely with Microsoft India Regional Team.

7. Sales Closures and Negotiations skills.

8. Experience in participation in Tenders and RFP’s will be of assistance.

9. Knowledge of Desktop and Server products and technologies

Supporting responsibilities:
The candidate must have successful track record and proven ability to work independently and as a team member, have business/market knowledge and take ownership to drive sales and marketing to achieve revenue and partnership goals.

Experience:

1. 6-8 years in Software and Solution Sales in Northern Region.
2. Should have experience is selling software solutions. Like ERP CRM ; Exchange ; Sahre point applications etc.
3. Sales exposure in the BPO/BFSI and Software Industry Vertical.
4. Direct sales experience is a must.
5. Knowledge of the Microsoft Products/Licensing Business is important for this profile

Please send in your profiles on saurabh@hresource.co.in

Client Manager; Delhi

Organisation: Datacraft
Designation: Client Manager / Account Manager
Location: Delhi
Education: BE / B.Tech / MBA / Professional Certification (IT / Networking / Security / Microsoft)
Experience: 5- 10 years in the field of IT (Systems Integration, IT solutions and services)

Responsibility:
· You would be recognized as an expert in your technology area, you'll be changing the ways in which companies work, not just selling a product.
· You would be engaged in both new business and existing accounts, you'll define and implement sales strategies and plans that will outperform quota and deliver net profit.
· And, integrated with the local sales team and liaising with marketing, manufacturing and service specialists,
· You’ll ensure that we deliver the most coherent, best in class solutions our customers could wish for.
· Sound knowledge of Networking, telecommunication industry / clients.
· Working knowledge in the areas of

1. IP telephony
2. Data security
3. Network management
4. Operating Environment and messaging.
5. Data and voice networking infrastructure solutions

· Proven and successful track record in Business Development with large clients
· Knowledge of commercial processes and large bid preparations and costing
· Excellent written and oral communication and presentation skills

Broad Role Definition:
· Managing relationship with large clients
· Understanding Organisation’s Solutions and services offerings and positioning them.
· Achieve profit margins agreed with the solution lines.
· Attain customer satisfaction objectives.
· Grow company's account penetration with respect to year-to-year revenue growth and committed new business, protect existing revenue streams and ensure customer retention.
· Transactional selling / Business development activities
· Self / Job management and resources allocation for clients
· Achieving key business standards / parameters (revenues and gross margins) for various solutions and services, set for specific business period.
· This is an Individual Contributor role.

Skills:
· Candidates must have good Interpersonal Skills , Good People Management Skills
· Excellent team worker who will ensure organizational and team’s success
· Dedicated and committed attitude towards achieving goals
· Desire to outperform in professional areas
· Disciplined, punctual and well mannered

Please send in your profiles on saurabh@hresource.co.in

Sr. Account Manager-Enterprise Sales; Mumbai

Organisation: Wipro Infotech
Designation: Sr. Account Manager-Enterprise Sales
Location: Mumbai
Education: BE / B.Tech / MBA
Experience: 7-10 years

Responsibility:

• Would target large corporate directly for selling IT products.
• The candidate will be responsible for managing new relationships with Customers and Principals for the western region.

Skills:

• 7-10 yrs of experience in sales of IT solutions to enterprise accounts.
• Strong sales orientation.
• Ability to interact and communicate effectively with Top management
• Should have good presentation skills
• Should have good presentation & customer handling skills. Should have handled high value deals.

Please send in your profiles on saurabh@hresource.co.in

Product Sales Specialist; Chennai, Hyderabad, Bangalore, Coimbatore

Organisation: Redington

Designation: Product Sales Specialist

Location: Chennai, Hyderabad, Bangalore, Coimbatore

Education: BE (Comp Science/ECE/EEE/IT) with MBA (preferable)

Experience:
· 2 - 3 years in IT sales through channels.
· Minimum of atleast 1 year in IT High-end Server Solutions./ Storage Products/ IT Hardware

Responsibilities
· Responsible for Sales of world leading High-end Servers (like Unix) Storage Hardware, other products through channels in a particular territory.
· Achievement of sales targets for each product category withinthe territory
· Cultivation of new sales channels as well as management and support of existing channels including driving targeted results with each individual channel partner.
· Pre and post-sales support to end customers and sales channels including Sales Training. Co-ordinate Product Seminars, Forums.
· Interaction with Corporate as well as principal firms operating within the territory Coordination of training and technical support services to end customers and sales
Skills:
· 2-3 yrs of exp in similar field
· Outstanding communication skills both written and verbal English
· Demonstrated ability to establish priorities and organize.
· Demonstrated ability to negotiate, especially with regard to constructively managing channel conflicts.

Please send in your profiles on saurabh@hresource.co.in

Area Sales Manager; Chennai, Bangalore, Hyderabad

Organisation: Redington
Designation: Area Sales Manager
Experience: 3+ yrs

Location: Chennai, Bangalore, Hyderabad, Vizag, Coimbatore

Responsibility:

· Ambassador of the organization to partner and vendor community
· Responsible for sales and collection in business assigned
· Plan out dealer wise sales target.
· Implementing breadth initiative, identifying and sustaining key partner for each biz.
· Fixing of credit limits to the partners depending on the potential of the partner.
· Keep track of competitor’s info; maintain contacts with competitor’s dealer’s market intelligence.
· Timely updation on the product/biz assigned.
· Maintaining healthy relation with partners.
· Clear communication to partner and timely response.
· Maintain good relation with vendor.
· Stock planning, keep a track on ageing inventory and focusing on the SKU's to liquidate.
· Having knowledge on all statutory requirements, which will help in closing transactions.
· Timely bound closure of all pending commercial activities

Please send in your profiles on saurabh@hresource.co.in

Head – Club Accounts; Gurgaon

Organisation: Avaya
Designation: Head – Club Accounts
Location: Gurgaon

Skills:

• Candidate should be a Graduate Engineer in Electronics & Communication / Computer Science.
• Should have 5-7 years of experience in selling Contact Center / Enterprise Communication Solutions to either Banking, Financial Services & Insurance segment / Telecom Service Providers segment / IT – ES segment / PSU / Education segment / Software companies.
• Candidate would be leading a team of Sales Engineers.
• Should have excellent communication, presentation, relationship building and negotiation skills.

Please send in your profiles on saurabh@hresource.co.in

Head –Applications Sales; Gurgaon

Organisation: Avaya
Designation: Head –Applications Sales

Location: Gurgaon
Education: BE / B.Tech / MBA
Experience: 5-7 yrs

Responsible:-

• Achieving targeted regional Contact Center Applications business
• Market development –including new segments and key named accounts
• Technology absorption and knowledge transfer to Account Management teams & customers
• Supporting Account Management teams to close orders.
• Candidate should be with 5-7 years of experience in sales / marketing of Software application / contact center applications.

Please send in your profiles on saurabh@hresource.co.in

Sr. Account Manager; Mumbai

Organisation: Wipro Infotech
Designation: Sr. Account Mgr
Location: Mumbai
Education: BE / B.Tech / MBA

Roles and Responsibilities
· He/She would be managing new sales for Organization’s division from given set of existing/ Service accounts.
· Services Sales includes all new business through cross selling & up selling from existing accounts.
· This will include positioning all Organization’s offerings to existing customers.
· The role also includes managing Key Renewals in Enterprise accounts, managing all value added services & successfully positioning transformational services in these accounts.
· Experience in operations and Service Delivery will be an added advantage

Key Skills required:

• Experience: 5 to 6 years with experience in Services Sales, Operations & Service Delivery
• Excellent customer engagement skills with very strong customer focus
• Excellent communications skills-oral and written
• Strong goal and result orientation
• Experience in services sales, proposal management, pre-sales support
• Technical orientation, IT Services experience preferable.

Please send in your profiles on saurabh@hresource.co.in