Licensing Specialist, Gurgaon

Organization: Microsoft.
Designation: Licensing Specialist
Location: Gurgaon

Job Profile:
• SMB Licensing Specialists play a key role in SMB Depth Opportunity Engine via driving and integrating VOLUME LICENSE programs in the subsidiaries with a goal to maximize VOLUME LICENSE revenue and execute on the WW Licensing strategy. The primary focus is to drive new annuity deals, annuity renewals, increase annuity penetration, and essentially champion all VOLUME LICENSE sales efforts.
In addition to that the Licensing specialist will serve as an escalation point for roadblocks in driving revenue and CPE issues realted to Licensing in SMB and is responsible for channel and field readiness.
1. Build and execute on a plan aimed to achieve subsidiary SMB annuity growth, renewals and penetration goals.
2. Drive annuity recapture in EA, Select, Open Value and Open by transitioning /consolidating customers to EA and OPEN VALUE.
3. Grow new Annuity revenue in the depth mid-market segment
4. Increase SAB Activation rate
5. Increase NSAT around Licensing
6. Be responsive to inquiries by partners & customers, resolve customer/partner complaints, and put into place sources of information & answer resolution for customers & partners.
7. Support the purchase cycle experience through MMRP program (in regions where applicable).
8. Large Opportunity Wins (Big IT):
a. Serve as point person for securing and winning large mid-market annuity deals. Serve as escalation point for closing EA/OV deals.
b. Collaborate with the PAM Opportunity Managers (OM) to secure large annuity wins.
c. Pass Empowerment training & implement process within your subsidiary.
9. Serve as “The Point Person” for all Readiness activities related to EA and Select
10. Ensure integration of volume licensing in all product marketing, customer marketing and partner readiness activities (e.g. Customer Campaigns, Renewal Campaigns, etc)
11. Train and ready marketing managers, partner managers, and channel partners in licensing and licensing campaigns.
oSoftware activation plans
oNew VOLUME LICENSE opportunities
oOL opportunities oOV strategy to grow new Annuity revenue in Depth and Breadth markets
oPromotions, incentives and rebates.
oSupport the purchase cycle experience through the MMRP program (where applicable).
oIdentify and provide guidance on renewal opportunities.
oPartner and customer inquiries.

Resolve customer/partner complaints.
Establish an easily accessible, centralized knowledge-bank of information and answer resolutions for customers and partners.
oOther relevant licensing campaigns.

Please send in your cv on saurabh@hresource.co.in