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Saturday, November 1, 2008

Market Manager-SAARC & Asia

Organization- Tata Communications

Designation- Market Manager-SAARC & Asia

Location- Mumbai

Roles and Responsibilities:

  • Margin growth
  • Build and execute sub-region growth plan
  • Manage destination margin performance through:
    1. Pricing policy
    2. AI quality targets
    3. Goal / Cap plan (with CR)
    4. Service level differentiation & positioning
    5. Follow up with Sales & Carrier Relations on lost customers & supply acquisition needs
  • Deal evaluation
  • Sales: volume discounts, take or pays, peak / off-peak
  • Swaps, bilateral, etc.
  • Capacity optimization
  • Additional Activities
    1. Special customer pricing analysis (Bell, TI)
    2. Operational Reporting for Sales, Buying & VCO
    3. Supplier auto-testing
    4. Customer promotion / demotion based on price & route congestion
  • Manage suppliers & customer mix for any destination
Key Skills:

  • Any Graduate (Preferably be with some finance background)
  • Technical Basic knowledge of telecom industry. Knowledge of office productivity tools like, MS-Office. Experience to GTM DB & Tiger would be an added advantage.
  • General management skills, Customer Handling
  • Extremely positive attitude, firm yet polite, self starter, good temperament, persistence, motivator, interpersonal skills, communication skills, negotiation skills
  • Experience A total of about 7 years of experience in IT / Telecom industry preferably in sales, pre sales, service management, customer care
Please send in your profiles on saurabh@hresource.co.in

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