Strategic Account Manager

Organisation-Wipro Infotech
Designation-Strategic Account Manager
Location-Gurgaon
Division-Strategic Sales

Roles & Responsibilities:

• Annual revenue accountability - Rs 100 - 120 Cr's
• Serve as a single point of contact for large customer and for all presales, sales and after sales engagements
• Manage and supervise assigned operations to achieve goals within available resources and leverage resources from divisions and verticals for customer requirements
• Responsible for being a single face of Wipro to the customers for all regional accounts predominantly in the BFSI/Power vertical
• Responsible for contributing quality information on Market, Industry, competition, win loss analysis of large orders & account information to the KM initiative
• Develop a strategic relationship with the accounts, which is mutually beneficial at all, levels.
  Transactional calls (meetings to sort out issues related to deliveries, proposals, pricing, support problems etc.)
• Review the current performance levels; accounts and action plan to meet targets.
• Plan long term actionable to increase customer satisfaction
• Increase share of wallet and get business for new LOB's.
• Goaled on revenue generation and customer satisfaction for strategic accounts
• Establish and enhance relationship with customers and principals

Key Skills:

• Should have 8-15 yrs of experience in IT Solution Sales like networking, storage, security or server solutions etc.
• Should be catering to either Power, BFSI, Defense or PSU vertical
• Business Expertise and knowledge of sales process & the business nuances in Power Sector
• Understanding of technology (hardware & software) and Sales and account management

Behavioral & Managerial Competencies

• Good negotiation skills, problem solving skills and analytical skills
• Effective communication and interpersonal skills
• Work collaboratively and co-operatively across the whole organization and with key stakeholders Commercial orientation & Relationship orientation