Organisation: Wipro Infotech
Location: Mumbai / Delhi
Designation: Client Engagement Manager
Experience: 6-8 Years
Job Description:
The Client Solutions Manager plays a key interface role between the Customer and the Internal Techno-commercial teams of Organisation divisions with the objective of configuring an optimal Outsourcing solution for the customer.
The key responsibilities will include:
- Working actively with the Engagement team to qualify IT Services Outsourcing opportunities
- Making presentations to Top Management (CxO’s) of Client and convince them on the Benefits of IT Outsourcing.
- Interact with the Client’s team to understand their Business and IT needs, identify the pain areas and configure a solution to address the same.
- Manage the complete engagement from qualification till closure – Be the single point of contact for the Solution for the Client from Organisation.
- Prepare & Present the overall Business Case to the Client Management for IT Outsourcing & take part in commercial negotiations.
- Assist the Implementation team in Transition
- Train internal divisions to be evangelists for Outsourcing to customers.
- Develop Practice documents & White papers on Services Outsourcing (PSD)
- Present Organisation’s proposition in Industry & Customer forums
- Contribute to Marketing initiatives for PSD in India & Asia Pacific
- Predominantly
Skills:
- Ability to understand Customer requirements and clearly articulate technical options to internal teams.
- Good teaming/Project management skills to prepare a multi divisional bids.
- Understanding of common technology areas
- Understanding of IT Services/Outsourcing
- Have ability to work with cross-functional teams and individuals at various levels
- Strong verbal, written, analytical, interpersonal and presentation skills
- Minimum of 4-5 Years of Pre-sales / sales experience.
- BE / B.TECH with MBAs preferred.
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