Strategic Account Manager; Gurgaon

Organisation: Wipro Infotech

Designation: Strategic Account Manager

Location: Gurgaon

Education: BE/MBA

Experience:10+ Years

Responsibilities:

• Annual revenue accountability - Rs 30-50 Cr's
• Serve as a single point of contact for large customer and for all presales, sales and after sales engagements
• Manage and supervise assigned operations to achieve goals within available resources and leverage resources from divisions and verticals for customer requirements
• Responsible for being a single face of Organisation to the customers for all regional accounts predominantly in the Energy/Power vertical
• Responsible for contributing quality information on Market, Industry, competition, win loss analysis of large orders & account information to the KM initiative
• Develop a strategic relationship with the accounts, which is mutually beneficial at all, levels.
• Transactional calls (meetings to sort out issues related to deliveries, proposals, pricing, support problems etc.)
• Review the current performance levels; accounts and action plan to meet targets.
• Plan long term actionable to increase customer satisfaction
• Increase share of wallet and get business for new LOB's.
• Goaled on revenue generation and customer satisfaction for strategic accounts
• Establish and enhance relationship with customers and principals

Technical & Professional Competencies:

• Business Expertise and knowledge of sales process & the business nuances in Power Sector
• Understanding of technology (hardware & software) and Sales and account management

Behavioral & Managerial Competencies

• Good negotiation skills, problem solving skills and analytical skills
• Effective communication and interpersonal skills
• Work collaboratively and co-operatively across the whole organization and with key stakeholders
• Commercial orientation & Relationship orientation

Please send in your profiles on saurabh@hresource.co.in