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Wednesday, May 14, 2008

Client Engagement Manager ; Bangalore

Company: Wipro Infotech
Designation: Client Engagement Manager
Location: Bangalore
Education: Graduate/3 Yr Diploma/B.Tech
Experience: 8-10 Years

Roles and Responsibilities:

§ The Client Solutions Manager plays a key interface role between the Customer and the Internal Techno-commercial teams of Organization’s divisions with the objective of configuring an optimal Outsourcing solution for the customer.
§ The key responsibilities will include:
1. Working actively with the Engagement team to qualify Outsourcing opportunities
2. Making presentations to Top Management ( CxO’s) of Client and convince them on the Benefits of Total Outsourcing.
3. Interact with the Client’s team to understand their Business and IT needs, identify the pain areas and configure a solution to address the same.
4. Manage the complete engagement from qualification till closure – Be the single point of contact for the Solution for the Client from Organization’s.
5. Prepare & Present the overall Business Case to the Client Management for Outsourcing & take part in commercial negotiations.
6. Assist the Implementation team in Transition
7. Train internal divisions to be evangelists for Outsourcing to customers.
8. Develop Practice documents & White papers on Outsourcing
9. Present Organization’s proposition in Industry & Customer forums
10. Contribute to Marketing initiatives for Total Outsourcing in India & Asia Pacific Predominantly India Based. May also handle engagements in Asia Pacific & Middle East.

Skills:
1. Ability to understand Customer requirements and clearly articulate technical options to internal teams.
2. Good teaming/Project management skills to prepare a multi divisional bids.
3. Understanding of common technology areas
4. Understanding of IT Services/Outsourcing
5. Have ability to work with cross-functional teams and individuals at various levels
6. Strong verbal, written, analytical, interpersonal and presentation skills
7. Minimum of 2-4 Years of Pre-sales / sales experience.
8. MBAs preferred.


Please send in your profiles on saurabh@hresource.co.in

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