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Tuesday, September 9, 2008

Strategic Account Manager- Uber Enterprise

Organization-Wipro Infotech

Designation- Strategic Account Manager

Location- Gurgaon

Roles and Responsibilities:

1. Strategy to handle/penetrate Top accounts

  • Craft an IT strategy for the account based on Domain understanding and relationship with key stakeholders, influencers in the account.
  • Leadership to the sales and the pre sales team.

2. New initiatives/ ISV and principal relationship management

  • Proactively drive large IT Initiatives in customer organizations
  • Ability to rack domain trends and conceptualize ideas, launch new initiatives to address emerging/uncovered (but high potential) customer needs.
  • Ensure ISVs relevant to the domain/account are mapped and a relationship is developed with them to address domain/ account specific opportunities in future in partner ship with Wipro
  • Be responsible for developing relationships with principal representatives who handle the Uber accounts to ensure Wipro gets an early lock-in with them to address opportunities jointly in these accounts

3.Execution/CSAT responsibility:

  • Complete Accountability of all execution; which may include Multiple but Independent IT projects from a single line of business or it may involve execution cutting across Multiple Lines of Business. Timely execution of projects, maintaining/improving profitability during execution are key deliverables.
  • Own and drive Customer dashboard to track key performance parameters
  • Drive CSAT


Key Skills:

  • 6-10 years successful sales track record in IT / ITES organizations MANDATORY.
  • Preference for candidates with experience working in large IT / ITES organizations with large number of product and service offerings
  • Domain understanding in manufacturing / O&G / Retail industries a plus.
  • Understanding of technology (hardware & software) and Sales and account management.
  • Behavioral & Managerial Competencies.
  • Good negotiation skills, problem solving skills and analytical skills.
  • Effective communication and interpersonal skills.
  • Commercial orientation & Relationship orientation.

Please send in your profiles on saurabh@hresource.co.in

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