Corporate Account Manager, Mumbai

Organisation: Microsoft
Job Title: Corporate Account Manager
Location: Mumbai
Experience: 7-10 yrs

Job Description:
The role involves managing business in a set of named accounts in a territory. Core responsibility would involve managing relationships with senior decision makers in the account, managing revenue and growth objectives, being accountable for customer and partner satisfaction.

Responsibilities Include:
· The primary responsibility is to ensure attainment of revenue and associated targets for the territory
· Drive effective territory and account planning for the assigned customer base and ensure that plans are aligned to both revenue and strategic outcomes for business.
· Drive customer and partner satisfaction through understanding customer needs, providing responsive service to customer issues, integrating partners into the sales process and building relationships with key customer contacts.
· Ensure that CRM tool is kept up to date with account activities, opportunities and contacts details
· Identification and qualification of product and solution opportunities leads within managed accounts
· Crisp articulation of Organization's vision, products, solutions & capabilities to key contacts within accounts
· Identify, plan and implement reaction to competitive activity as identified through relationships with accounts and partners.


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