Company: Wipro Infotech
Designation: Strategic Account Manager
Location: Hyderabad
Education: BE/MBA
Experience: 6-10 Years
Responsibilities:
· Annual revenue accountability - Rs 20-30 Crores
· Serve as a single point of contact for large customer and for all presales, sales and after sales engagements for Key Accounts in Hyderabad
· Manage and supervise assigned operations to achieve goals within available resources and leverage resources from divisions and verticals for customer requirements
· Responsible for being a single face of Wipro to the customers for all regional accounts predominantly in the BFSI/IT/ITES
· Responsible for contributing quality information on Market, Industry, competition, win loss analysis of large orders & account information
· Develop a strategic relationship with the accounts, which is mutually beneficial at all, levels.
· Transactional calls (meetings to sort out issues related to deliveries, proposals, pricing, support problems etc.)
· Review the current performance levels; accounts and action plan to meet targets.
· Plan long term actionable to increase customer satisfaction
· Increase share of wallet and get business for new LOB's.
· Goaled on revenue generation and customer satisfaction for strategic accounts
· Establish and enhance relationship with customers and principals
Technical & Professional Competencies:
· Business Expertise and knowledge of sales process & the business nuances in IT and BFSI
· Understanding of technology (hardware & software) and Sales and account management
· Behavioral & Managerial Competencies
· Good negotiation skills, problem solving skills and analytical skills
· Effective communication and interpersonal skills
· Work collaboratively and co-operatively across the whole organization and with key stakeholders
· Commercial orientation & Relationship orientation
Please send in your profile on saurabh@hresource.co.in
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